Delivery & returns
Due to essential upgrades taking place at our warehouse, the delivery of your order or return may take a little longer than normal. For further information please read our Delivery and Collection Notice.
FREE STANDARD DELIVERY ON ORDERS OVER £50
£3 for orders under £50
Order online or in store for standard delivery within 5 working days.
Monday - Saturday 8:00am - 8:00pm (excluding Bank Holidays)
Order online or in store before 8pm for Next-Day delivery.
Mon - Sat, 8am-8pm (excluding Bank Holidays)Frequently asked questions
FREE COLLECT+ DELIVERY ON ORDERS OVER £50
Order online for free delivery to over 5,800 Collect+ locations within 5 working days.Find out more
FREE COLLECT FROM CLARKS STORE
Order and pay online for free delivery to any Clarks store within 3-5 working days.
Delivery to the Channel Islands will take 7-10 working days.Find your nearest store
Return Deliveries| |
FREE VIA COLLECT+
Return your order for free to over 5,800 Collect+ locations.
Ensure you attach the prepaid label included with your parcel.Find out more
FREE VIA HERMES
Return your order for free to over 3,000 ParcelShops.
You may need a printer to complete this process.Find out more
FREE VIA THE POST OFFICE
Return your order to us via the Post Office.
Ensure you attach the prepaid label included with your parcel.
FREE TO THE STORE
For an exchange or refund please take your order to a Clarks store* with your proof of purchase, such as an Order Confirmation email (either printed or on your mobile/tablet device) or in the form of an invoice/receipt.
*Excludes Outlet, Discounts, Factory Stores, Wholesale and Eire.
We offer delivery to Europe, the USA and Australia from our international sites. For information of stockists in other locations please visit www.clarks.com.