Take a print-out or show staff a copy of your promo code on your mobile phone. The staff will apply the promo to your purchase. Find a Store near you
Reasons why your promo code might not work
Check the terms and conditions of the promo code.
Some reasons a code might not work:
It might require you to have a specific product, or type of product, in your shopping bag.
The code might need you to be logged in to the site with your registered email address.
The code may have expired.
You may have entered the code incorrectly. We recommend copying and pasting your code to avoid any errors.
What to do if your promo code does not work
If you have checked that your promo code is correct and in date and it still isn’t working, please Contact Us.
Please check the Terms & Conditions of the promotion, if available in store you will need to present the voucher in store either by printing it out or showing it on your phone.
Yes – in store only. You will get 10% discount when showing your Twins Trust card. Please note that this is only valid on shoes for children under the age of 16. More info on Twins Trust.
Once an order has been placed we are unable to add a promotional code to it. You can still return the goods to any of our stores with the voucher and they will refund the difference for you. Find a Store near you