Parcel Shops and Lockers (By Evri)

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Time and cost

Standard Delivery within 4 working days

  • £3.95 or Free on orders over £75

Next Day Delivery - Order before 7pm

  • £5.95

Deliveries made Mon - Sat (8am - 8pm)

After your order has arrived at your chosen location, you have 10 days to pick up your parcel knowing that it has been delivered to a safe and secure location.

Tracking your order

To track your order you'll need your Order Number and the Delivery or Billing postcode.

  1. Go to the Track Order page
  2. Enter your order number and postcode and select 'Track my order'
  3. On the Order Status page you'll see all of the information about your order and the status it's in
  4. If your order has been dispatched, you'll see an option to 'Track Package' which will show you the courier tracking information

Further tracking information will be included in your dispatch confirmation email.

Delivery Communication

After placing your order, the confirmation screen and confirmation email will state the estimated date that your order will arrive at your selected location.

We’ll email you when your order is dispatched, and we’ll let you know when it has been delivered.

Collecting your order

Evri will send you and email and SMS with everything you need to know to pick up your parcel. Please note that for store collections, you will need to bring a form of ID with you (UK Driving Licence, Passport, Photo ID Card, UK Letter of Authority, Deb/ Credit Card, Birth Certificate, or a Foreign ID Card), and if you are collecting from a locker, you will need to bring the QR barcode and unique 6-digit code sent to you within your collection email/ SMS.

Product restrictions

In order to give you access to the widest range of shoes, we sometimes sell items online that are no longer stocked in our warehouse.

These items are sent directly to you from one of our Clarks stores and therefore cannot be offered for delivery to parcel shops or lockers.

Due to the size constraints of lockers, only orders containing 1 pair of shoes will be eligible for a locker delivery.

Parcel shop & Locker FAQs

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