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Delivery and Collection Notice

In a bid to meet growing business demands we are working on a large refurbishment project at our main Distribution Centre. During this time there may be days when our warehouse will be non-operational, which may result in slight delivery delays.

Because of the extent of the refit there may also be instances when our Next Day Delivery Service is temporarily suspended.

We apologise in advance for any inconvenience caused by this but please rest assured that disruption will be minimal and changes to our services will be displayed before you place your order.

How can I check the status of my order?

Please visit our tracking page for any order updates. To access this information you will need your order number and delivery postcode.

Unfortunately Collect from Store orders are currently un-trackable.

How do I track an order that has been dispatched?

Once your order has been dispatched and you’d like to track your delivery, please visit our carriers’ website.

Home Delivery Tracking
Collect Plus Tracking

Please note you will need you tracking number - you can find this in your dispatch confirmation email.

Are returns affected?

At present, returns can’t be tracked and although we do not anticipate any impact please note, it may take up to 21 days for your refund to show in your bank account.