Due to a busy Back to School 2017 we are receiving a large amount of calls and emails. We aim to answer your calls and emails as soon as we are able and convey our apologies for any inconvenience caused.
If you have any questions or queries regarding the Clarks website please take a look at our FAQ page. Alternatively, you can contact us using the form below or by calling us.
Our Customer Care team will happily answer questions about our products, an order you have placed online, or help you to place orders over the phone or online.
Ordering and Website queries
Please call our Customer Care team on Tel: 01458 899904
Kid's Fittings Appointments
Numbers beginning 0844 will cost 7 pence per minute plus your providers access charge.
Opening times as above.
For store service queries
Please call our Customer Care team on Tel: 01458 899901
For all media enquiries please call MHP Communications on +44 (0)20 3128 8100 or email email@example.com.
We will endeavour to reply within 48 hours.
*Please do not include any credit card or debit card number details within your email.*
If you are unable to use the form below, please email firstname.lastname@example.org.
Our Customer Care team will always try to resolve any complaint swiftly, professionally and courteously. If you remain unhappy with our final resolution please view our FAQ page for details of our alternative dispute resolution service.
If you wish to write a letter to us please use the following address:
Customer Care. Box 50,
40 High Street,