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Contact Us

Useful Links

If you have any queries about your order, please click on the relevant links below.

Collect From Store orders cannot be tracked. If there is a problem please call our Customer Care team and they will try to assist you.

Contact by Post

Use the following address if you’d like to write to us:

Customer Care. Box 50,
40 High Street,
BA16 0EQ,
United Kingdom

Useful Numbers

Numbers beginning 0844 will cost 7p per minute plus your provider’s access charge.

Ordering, Website & Gift Cards
01458 899904

Fitting Appointments
0844 248 8408

Store Services Queries
01458 899901

Lines open:
  • Monday - Friday 8:30am - 8:00pm
  • Saturday 8.30am - 6.00pm
  • Sunday 10.00am - 4.00pm
  • Bank Holidays 10.00am - 4.00pm

Contact us for help or to let us know what you think. Your opinion matters to us.

Preferred method of contact