Contact Us

Our Customer Care team aim to respond to messages through social within 24 hours.

Message us on Facebook

Message us on Twitter

Message us on Instagram

Ordering, Website & Gift Cards
01458 899904

Fitting Appointments
01458 899053

Store Services Queries
01458 899901

Lines open:

• Monday - Friday 8.30am - 8.00pm
• Saturday 8.30am - 6.00pm
• Sunday 10.00am - 4.00pm
• Bank Holidays 10.00am - 4.00pm

Use the following address if you’d like to write to us:

Clarks,
Customer Care. Box 50,
40 High Street,
Street,
Somerset,
BA16 0EQ,
United Kingdom

Our Customer Care team aim to respond to any contact within 7 days.

Please do not include any credit or debit card details in your email.

customercare@clarks.com

If you have any queries about our privacy policy or how we look after your data, please visit our Privacy Policy.

If you have any queries about your order, please click on the relevant links below.

• Track an Order
• Store Locator
• Book a Kids Fitting
• Privacy Policy
• Returns, Refunds & Exchanges

Collect from Store orders cannot be tracked. If there is a problem please call our Customer Care team and they will try to assist you.