Due to essential maintenance work our Customer Care Team will not be able to place orders over the telephone from 5:00pm on Friday 26th May and all day Saturday 27th, Sunday 28th and Monday 29th May but we expect full service to be resumed on Tuesday 30th May.
You will still be able to place orders on the website as usual but if you require urgent assistance during this time please visit your local Clarks store who will be able to place an order on your behalf.
All other telephone services will be available and please accept our apologies for any inconvenience caused.
If you have any questions or queries regarding the Clarks website please take a look at our FAQ page. Alternatively, you can contact us using the form below or by calling us.
Our Customer Care team will happily answer questions about our products, an order you have placed online, or help you to place orders over the phone or online.
Ordering and Website queries
Kid's Fittings Appointments
Numbers beginning 0844 will cost 7 pence per minute plus your providers access charge.
Opening times as above.
For store service queries
Please call our Customer Care team on Tel: 01458 899901
For all media enquiries please call MHP Communications on +44 (0)20 3128 8100 or email firstname.lastname@example.org.
We will endeavour to reply within 48 hours.
*Please do not include any credit card or debit card number details within your email.*
If you are unable to use the form below, please email email@example.com.
Our Customer Care team will always try to resolve any complaint swiftly, professionally and courteously. If you remain unhappy with our final resolution please view our FAQ page for details of our alternative dispute resolution service.
If you wish to write a letter to us please use the following address:
Customer Care. Box 50,
40 High Street,