If you have any queries about your order, please click on the relevant links below.
Collect From Store orders cannot be tracked. If there is a problem please call our Customer Care team and they will try to assist you.
Contact by Post
Use the following address if you’d like to write to us:
Customer Care. Box 50,
40 High Street,
Numbers beginning 0844 will cost 7p per minute plus your provider’s access charge.
Ordering, Website & Gift Cards
0844 248 8408
Store Services Queries
- Monday - Friday 8:30am - 8:00pm
- Saturday 8.30am - 6.00pm
- Sunday 10.00am - 4.00pm
- Bank Holidays 10.00am - 4.00pm
Contact by Email
We hope you find our FAQs page helpful however if you can’t find what you’re looking for please contact our Customer Care team via email email@example.com. We aim to resolve any enquiry professionally and courteously within seven days.
Please do not include any credit or debit card details