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Pick up from convenience stores and garages near you

Time and cost

Within 6 days

  • Free on orders over £50
  • £3 on orders under £50

After your order has arrived at your chosen location, you have 10 days to pick up your parcel knowing that it has been delivered to a safe and secure location.

CollectPlus Communication

After placing your order, the confirmation screen and confirmation email will state the estimated date that your order will arrive at your selected location.

We’ll email you when your order is dispatched, and we’ll let you know when it has been delivered.

Picking up your order

CollectPlus will send you an email containing a barcode, please bring this code with you to collect your parcel. You can either show the barcode on the screen on your phone or print it out beforehand.

Head for the till and let them know you are picking up a CollectPlus order.

Product restrictions

In order to give you access to the widest range of shoes, we sometimes sell items online that are no longer stocked in our warehouse.

These items are sent directly to you from one of our Clarks stores and therefore cannot be offered for CollectPlus.

CollectPlus FAQs

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