Customer Service

Due to essential maintenance work our Customer Care Team will not be able to place orders over the telephone from 5pm on Friday 29th April but we expect full service to be resumed on Tuesday 3rd May.

You will still be able to place orders on the website as usual but if you require urgent assistance during this time please visit your local Clarks store who will be able to place an order on your behalf.

All other telephone services will be available and please accept our apologies for any inconvenience caused.

Due to essential maintenance work our Contact Centre is currently closed and we are unable to take calls or respond to any contacts for which we apologise. We will endeavour to complete the works and resume to normal service as quickly as possible.


Check our frequently asked questions for answers to all of our most common queries.

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Track your order

Standard orders are delivered Monday - Saturday, 8.00am - 8:00pm.

Standard Deliveries may take up to 4 working days.

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Contact us

We'd be pleased to answer any queries you have relating to orders, stores or our feedback.

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Your feet are important

At Clarks we think your feet are one of the most important things there is and we want your feet to be healthy and perfect in every way.

Please use the links below to help keep your feet amazing.