delivery & collection

Home Delivery

Standard Delivery '3-4 working days' – FREE On Orders £50 And Over

  • Standard Delivery for orders under £50– £3

  • Monday - Saturday 8:00am – 8:00pm (excluding bank holidays)

  • Any address in the UK excluding BFPO, PO BOX

  • Safe place delivery – if you're not home, your parcel will be left in a secure location, with a neighbour or a card left for you to re-arrange delivery
    You can specify your own instructions for the courier when ordering


£5.95 Next Day Delivery - when placed before 8pm

  • Monday – Saturday 8:00am – 8:00pm (excluding bank holidays)

  • If you're not home, they will try with a neighbour or leave you a card to re-arrange delivery or details of collection

Pick Up Point Delivery

'3-4 working days' – FREE On Orders Orders £50 And Over

  • Standard Delivery for orders under £50– £3

  • Have your shoes delivered to one of over 5,800+ local stores

  • We will send you an email containing a barcode, please bring this code with you to collect your parcel.
    You can either show the barcode on the screen on your phone or print it out beforehand

  • No need to wait in for your delivery, collect it at your convenience, the store will keep it for 10 days

Collect from Store

FREE Collect from Clarks '3-4 working days'

  • Orders can be placed and paid for online then delivered into Clarks stores for free.

  • All of our UK stores offer the Collect From Store service (the Collect From Store service is not available at Factory Outlet/Discount, Wholesale, or any other Clarks store outside the UK)

  • To find your nearest store offering the Collect From Store service, type your location into our Store Locator

  • Your shoes will be at your chosen store within 3-4 working days of your order being placed.

  • We will notify you by SMS message or email when they are ready for you to collect. Should you NOT collect your purchase from store within 28 days of the initial order being placed, your account will be refunded within 14 days after the 28 days have elapsed.

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