delivery & collection

Home Delivery

FREE Standard Delivery '3-4 working days'

  • Monday - Saturday 8:00am – 8:00pm (excluding bank holidays)

  • Any address in the UK excluding BFPO, PO BOX

  • Safe place delivery – if you're not home, your parcel will be left in a secure location, with a neighbour or a card left for you to re-arrange delivery
    You can specify your own instructions for the courier when ordering

£5.50 Next Day Delivery - when placed before 7pm

  • Monday – Saturday 8:00am – 8:00pm (excluding bank holidays)

  • Signature required

  • If you're not home, they will try with a neighbour or leave you a card to re-arrange delivery or details of collection

Pick Up Point Delivery

FREE '3-4 working days'

  • Have your shoes delivered to one of over 5,800+ local stores

  • We will send you an email containing a barcode, please bring this code with you to collect your parcel.
    You can either show the barcode on the screen on your phone or print it out beforehand

  • No need to wait in for your delivery, collect it at your convenience, the store will keep it for 10 days

Collect from Store

FREE Collect from Clarks '3-4 working days'

  • If you want the convenience of being able to try your shoes on before you buy them, select from several similar pairs, or simply want to pay by cash, you can choose our Collect From Store option when you reach checkout

  • All of our UK stores offer the Collect From Store service (the Collect From Store service is not available at Factory Outlet/Discount, Wholesale, or any other Clarks store outside the UK)

  • To find your nearest store offering the Collect From Store service, type your location into our Store Locator

  • Your shoes will be at your chosen store within four working days of your order being placed.
    We will tell you by SMS or email when they are ready for you, after which you have nine days to come in, try them on and buy them

  • We will then process your payment through the Clarks till in the normal way