Collect From Store
If you want the convenience of being able to try your shoes on before you buy them, select from several similar pairs, or simply want to pay by cash, you can choose our Collect From Store option when you reach the checkout.
You can choose to have your shoes delivered to selected Clarks stores in the UK and Northern Ireland free of charge. All of our UK stores offer the Collect From Store service (the Collect From Store service is not available at Heathrow Airport, Factory Outlet/Discount, Wholesale, Channel Islands stores, or any other Clarks store outside the UK). For a list of stores offering the Collect From Store service, type your location into our Store Locator, click on the Collect from Store box, then search.
Your shoes will be at your chosen store within five working days of your order being placed (to find your nearest store please use our Store Locator). We will tell you by SMS or email when they are ready for you, after which you have nine days to come in, try them on and buy them.
We will then process your payment through the Clarks till in the normal way.
Due to limited stock room space, you can only order six items for store delivery – and up to two pairs of an individual style. If you need to order more pairs than this – for example when shopping for bridesmaids or sports teams – Contact us directly.
When choosing kids' style's we would always recommend you visit one of our stores for in-store fitting. However, if you are unable to do so, you can use our Collect From Store service to order kid's styles. After your order has been delivered to a store of your choice, we will then take your child through the fitting process in store. And if the shoes you ordered are not suitable we’ll tell you – and suggest excellent alternatives.
Whilst in-store you may like to donate any old or unwanted shoes to the ShoeBiz appeal. This UNICEF initiative recycles footwear to raise funds for education projects worldwide, including safe learning environments across Malawi.
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