If you placed your order on our website you can track its progress by logging into your account and clicking on your order. (To log in click here). Please be aware that our standard delivery takes up to 5 working days and we deliver between 8am and 8pm.
If you have any questions or queries regarding the Clarks website please take a look at our FAQ pages, get in touch via the form on this page, or call our Customer Care team on the number below.
Tel: 01458 899904
Lines are open Monday to Friday from 8.30am to 8pm. Saturday 8.30am to 6pm. Sundays 10am to 4pm.
Lines are open 10am to 2pm on Bank Holidays.
Good Friday - 10am to 2pm
Saturday 4th April – Normal hours
Easter Sunday - Closed
Easter Monday - 10am to 2pm
If your feedback is concerning the service you have received in one of our stores, then please get in touch via the form on this page or call our Customer Care Store team on
Tel: 01458 899901
Lines are open Monday to Saturday 8:30 am 6pm.
Click here to find your nearest store
If you require information regarding style availability in our stores you will need to contact the store directly, for store information click here. Customer Care are unable to view style availability in our stores.
If you wish to write to us, you can contact us at our head office address:
Get in touch with Clarks by using this handy form. It will ensure that your message is handled with care. If you are unable to use the form please use the following email address firstname.lastname@example.org
* denotes required field.